Last Updated: 11/23/25
At ModernFillRX (“ModernFillRX”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information from users of our website and related services (collectively, our “Services”). By using our Services, you agree to the practices described in this policy.
1. Information We Collect
A. Information You Provide to Us
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Account/registration details (name, date of birth, email, shipping address, phone number).
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Health- and medical-related information including symptoms, medical history, medications, and consultation details when you complete an intake form or consult with our medical partners.
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Payment and billing information via third-party processors.
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Communications you send us (via chat, email, contact form) and any attachments or responses.
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Other optional information you choose to provide (e.g., participation in affiliate or referral programs).
B. Information Collected Automatically
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Usage information (pages visited, products viewed, search queries, time of access).
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Device and technical data (IP address, browser type, operating system, device identifiers, general location).
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Tracking and cookie data from cookies, pixels, SDKs and other technologies for analytics and advertising.
C. Information From Other Sources
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Information shared by our healthcare and pharmacy partners (prescription details, fulfillment/shipping status).
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Data from third-party services used to verify identity or facilitate services.
2. How We Use the Information
We use your information to:
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Provide, maintain, and improve our Services.
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Facilitate online consultations, prescription reviews, medication fulfillment, and order delivery.
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Communicate with you (e.g., confirmations, updates, support).
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Personalize your experience, including product recommendations and relevant offers.
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Conduct marketing and advertising activities (with applicable consents).
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Detect and prevent fraud, abuse, or unauthorized usage.
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Comply with legal obligations and enforce our rights.
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Generate aggregated or anonymized data for research, analytics, and business insights.
3. How We Disclose & Share Information
We may share your information with:
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Service providers and vendors who assist in operating the Services (e.g., payment processors, shipping/logistics, identity verification).
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Healthcare professionals, telehealth providers, and pharmacy fulfillment partners as necessary to deliver your treatment or order.
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Advertising and analytics partners (subject to applicable user controls and consents).
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Legal or governmental authorities as required by law or to protect rights and safety.
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Successor entities in case of a merger, sale, or asset transfer of ModernFillRX (subject to this policy’s terms).
4. Cookies & Tracking Technologies
We use cookies and similar technologies to collect information about your usage of the Services. Some of this data is essential (for website functionality), and some is optional (for analytics or advertising). You may be able to disable certain cookies or opt-out of targeted advertising via your browser settings or as provided by our cookie banner.
5. Your Choices & Rights
You have certain rights concerning your personal information, depending on your jurisdiction (e.g., access, correction, deletion, objection to processing, opt-out of marketing). For example:
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You may access or update information associated with your account.
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You may unsubscribe from promotional communications.
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In certain regions you may request deletion of your data, restrict processing, or opt-out of certain disclosures.
To exercise these rights, please contact us at the email address provided below.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described above, comply with legal obligations, resolve disputes, enforce agreements, and as otherwise permitted by law.
7. Children’s Privacy
Our Services are not directed to children under eighteen (18) years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it.
8. International Transfers
If you use our Services from outside the country where we are based, your personal information may be transferred to, processed, or stored in countries other than your place of residence. By using the Services, you consent to such transfer, storage and processing.
9. Security
We implement physical, administrative and technical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is perfectly secure, and we cannot guarantee absolute security.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and indicate the “Last Updated” date. We encourage you to review the policy regularly.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have complaints, you may contact us at:
Email: info@modernfillrx.com